webmail bigpond problems

When I use Bigpond webmail to access my mail I have several problems. I have contacted Bigpond and after an hour on phone at screaming point.
1. I cannot delete any mails. I tick then and then press Delete - nothing.
2. When I attempt to open mail I get message "An error has occurred. Please log out & open a new browser. I am able to read the mail however under this message. At the same time I get Ajax Time Out errors dropping down from the top.
3. No links in any emails are highlighted, therefore I cannot click on them to access them.

Any ideas please

You might try accessing your BigPond email account through Mail2Web:

http://www.mail2web.com

Thanks, but that's not what I want to do. I want to fix this problem. I forgot to add I am using ie8 browser.

There's help at their site: https://www.bigpond.com/email/