I am a total newbie to this process so be gentle. Believe infected on 12/25/2016. tried to transfer files to external drive, all files corrupted. is there any way to correct or is my laptop fried?
I am a total newbie to this process so be gentle. Believe infected on 12/25/2016. tried to transfer files to external drive, all files corrupted. is there any way to correct or is my laptop fried?
First, you need to remove the malware from your system. After that there are some free tolls that may be able to decrypt the files. If you do get your files decrypted, then it is time to start a regular backup program for future protection.
Our resident malware removal expert will be along to assist you in removing the malware.
Decryption links:
https://noransom.kaspersky.com/
http://www.zdnet.com/article/remove-...se-free-tools/
For whatever reason I can't post my reply here.
When I do I'm getting this error:
Quote:
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I wanted to paste reply from this link: https://www.bleepingcomputer.com/for.../#entry4143606
EDIT: I was able to post the following without error:
Any files that are encrypted with the Locky (.Osiris) ransomware variant will be renamed with random alpha-numerical characters and have the .siris extension appended to the end of the encrypted data filename (i.e. 11111111--1111--1111--FC8BB0BA--5FE9D9C2B69A.osiris) and leave files (ransom notes) named DesktopOSIRIS.bmp, DesktopOSIRIS.htm, OSIRIS-[4_numbers].htm, OSIRIS-[4_numbers].htm as explained here.
Unfortunately, there is no known way at this time to decrypt files encrypted by Locky variants regardless of the extension without paying the ransom.
There is an ongoing discussion in this topic where you can post comments, ask questions and seek further assistance. Other victims have been directed there to share information, experiences and suggestions.
Locky Ransomware (Zepto) Support and Help Topic - _HELP_instructions.html
When or if a solution is found, that information will be provided in this support topic and you will receive notification if subscribed to it. In addition, a news article most likely will be posted on the BleepingComputer front page.
Rather than have everyone with individual topics, it would be best (and more manageable for staff) if you posted any more questions, comments or requests for assistance in the above support topic discussion...it includes experiences by experts, a variety of IT consultants, end users and company reps who have been affected by ransomware infections. To avoid unnecessary confusion, this topic is closed.
If you don't have any recent healthy backup that would be your only option.
I'm sorry.
@Steve
Possibly some links in my quote were triggering some board security.