Issues with Ethernet

I been having continues issues everytime I turn on my computer system with the Ethernet not able to connect to the internet. I have to always run a troubleshoot and have windows diagnosed and reset the ethernet. Here's the read out of the problem.


PrintWindows Network Diagnostics Publisher details

Issues found
"Ethernet" doesn't have a valid IP configuration"Ethernet" doesn't have a valid IP configuration Fixed Fixed
Reset the "Ethernet" adapter Completed
Investigate router or broadband modem issues Not run


Issues found Detection details

6 "Ethernet" doesn't have a valid IP configuration Fixed Fixed


Reset the "Ethernet" adapter Completed

This can sometimes resolve an intermittent problem.
InformationalNetwork Diagnostics Log
File Name: E588866E-B24C-43EA-8C6E-E7E9148F0FDA.Repair.1.etl


Investigate router or broadband modem issues Not run

If you're connected to a hotspot or domain network, contact the network administrator. Otherwise: 1. Unplug or turn off the device. 2. After all the lights on the device are off, wait at least 10 seconds. 3. Turn the device on or plug it back into the power outlet. To restart a router or modem that has a built-in battery, press and quickly release the Reset button.


Detection details Expand

InformationalDiagnostics Information (Network Adapter)
Details about network adapter diagnosis:

Network adapter Ethernet driver information:

Description . . . . . . . . . . : Realtek PCIe GBE Family Controller
Manufacturer . . . . . . . . . : Realtek
Provider . . . . . . . . . . . : Microsoft
Version . . . . . . . . . . . : 9.1.406.2015
Inf File Name . . . . . . . . . : C:\WINDOWS\INF\rt640x64.inf
Inf File Date . . . . . . . . . : Friday, September 29, 2017 1:41:03 PM
Section Name . . . . . . . . . : RTL8168FB.ndi
Hardware ID . . . . . . . . . . : pci\ven_10ec&dev_8168&rev_09
Instance Status Flags . . . . . : 0x180200a
Device Manager Status Code . . : 0
IfType . . . . . . . . . . . . : 6
Physical Media Type . . . . . . : 14



InformationalNetwork Diagnostics Log
File Name: E588866E-B24C-43EA-8C6E-E7E9148F0FDA.Diagnose.0.etl

InformationalOther Networking Configuration and Logs
File Name: NetworkConfiguration.cab

Collection information
Computer Name: KENNYSPC
Windows Version: 10.0
Architecture: x64
Time: Monday, March 26, 2018 11:59:11 AM

Publisher details Expand

Windows Network Diagnostics
Detects problems with network connectivity.
Package Version: 4.0
Publisher: Microsoft Windows

That sounds like the computer is not being assigned an IP address from whatever device you have set up as the DHCP server. You could avoid this by simply assigning a static IP address and DNS Servers for the computer.

I assume that it does get fixed. Once it is working, an "ipconfig /all" command will show what IP address and DNS Servers are assigned, and you could make those static.

I saw this in the report "Investigate router or broadband modem issues Not run"

Could this be caused by my ISP? Do I need to contact them and tell them about this?

If the computer is not getting an IP address assigned to it, that is a local issue of some sort.

Have you tried shutting down and powering off the computer, then powering off the ISP's modem/router and any of your network devices, then powering them back up, starting with the ISP's modem router, with the computer last?

Quote:

---

Originally Posted by jdc2000

If the computer is not getting an IP address assigned to it, that is a local issue of some sort.

Have you tried shutting down and powering off the computer, then powering off the ISP's modem/router and any of your network devices, then powering them back up, starting with the ISP's modem router, with the computer last?

---

I have before power cycle the router and the computer before, but this problem returns. Not all the time, just every so often this happens.

If you do not have your router and other network components on a UPS, you should. That will greatly reduce issues like this. Even a minor power surge or glitch can play havoc with a router.