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http://www.2-spyware.com/remove-error-268d3-virus.html
My neighbor contacted me about this virus ( or malware ) on his PC .. He never clicked on any links or called any numbers,
just shut his PC down after he wrote some notes for me to investigate ..
I'll be tackling this issue next week.. should be fairly routine .. any advice for pre or post followup ..?
Adwcleaner, Malwarebytes and step by step with graphics.
https://malwaretips.com/blogs/remove-error-268d3-virus/
and some other steps listed at that link.
I would run JRT and skip hitman.
ran malwarebytes . .and the adcleaner.. kept the logs .. thanks !
I asked her what sites produced these malware and the answer was regular MSN main page for new and the links provide for the storys provided ..
wonder if Microsoft MSN is aware of their very own main page/ sites are as contaminated as they are .???.
https://www.grahamcluley.com/msn-hom...are-malicious/
My bet, a adserver is infected.
i also used ad w cleaner which is a new area for malwarebytes to their family .. it worked in a third of the scanning time .,
its funny ( or not so) that windows defender with her win8 did not protect her PC ..
BTW is it better to keep( i.e. 263) infected malware in quarantine ?? or just delete them altogether..?
Delete them!
always do .. ,, in the malwarebytes support letter they never mention to delete only to quarantine ....
Possibly useful link:
https://www.malwarebytes.com/support...History_Q.html
If this is supposed to stay in this forum...
Please complete all steps listed here: http://discussions.virtualdr.com/sho...d-4-28-2013%29
Please, observe following rules:
- Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
- If you're stuck, or you're not sure about certain step, always ask before doing anything else.
- Please refrain from running any tools, fixes or applying any changes to your computer other than those I suggest.
- Never run more than one scan at a time.
- Keep updating me regarding your computer behavior, good, or bad.
- The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
- If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
- I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.