Norton System Works 2001; Clean Sweep

[Airhead]

Several days ago, I installed Norton System Works 2001, or at least a few parts of it -- Clean Sweep, AntiVirus 2001, and Norton Safe. I have since decided that I probably won't use the Safe. I forgot to uninstall my Norton Antivirus 2000 before installing 2001. My IE has frozen a couple of times since I did this installation, though I also installed a screen saver just a few days earlier, which could also be the culprit. Or it might be that I don't know how to set options on my Clean Sweep. Questions:

1. Is the fact that I forgot to uninstall 2000 before installing 2001 likely to give me problems, and if so, what should I do about it?

2. Can someone whose brain is still working better please just tell me how to set the options in Clean Sweep and System Works startup and general tabs for usual settings and specifically when I plan to install something. I have read the read me files three or four times, but by the time I get finished reading one sentence, I seem to have forgotten the previous one, and just can't make logical decisions about this. My situation: I rarely install new programs, so probably don't need a lot of the parts running all the time. I do, however, expect to install a couple of old programs which run under Windows 3.1 within the next month or so, and want to be able to get them off easily if they cause trouble.

Edit: My current system is a Dell Dimension XPS, with a 600MHz Pentium III processor, 128MB SDRAM Memory, 27 GB hard drive (not partitioned) with only about 4 GB in use. I am running Windows 98se, Zone Alarm, Tauscan, Office 2000.


The old gray matter, it ain't what it used to be.



[This message has been edited by Airhead (edited 02-08-2002).]

[Ex-eastcoaster]

How about uninstalling everything that's
Norton--even go through the manual uninstall
steps that Norton lists in the material on
its website. Then start over & reinstall.

[goldust]

Hi there Airhead http://discussions.virtualdr.com/smile.gif

First off, I have NO IDEA about Norton Anti-Virus as I have never used it nor dealt with it in any way. Sorry http://discussions.virtualdr.com/frown.gif

I have Norton CleanSweep 2001 though!! Briil, aint it?

Do this:
Go to Start > Programs > Norton Cleansweep (or whatever the path is on your puter)
Let it load
Now, click on Options at the top of the CS interface
You will get a tabbed dialogue box.
1. In the Safety Sweep tab I have Fast Analysis ON and Safety Sweep ON. This is so that I won't accidently delete a crucial file. The Safety Sweep only lets you delete the "green" items and not any of the yellow or red.

2. SmartSweep and InternetSweep both monitor the installation of files. In SmartSweep's case it tracks and records all installed programs: from cd, downloaded from the net, whatever. It makes a record of all the files it installs (ie. files that are added to the reg, System directory, etc...). Now, when you want to come to delete a particular program SS has a record of all the files it can clean-up and it will know exactly which ones belong to the offending program!
InternetSweep logs all Cookies and Temp Internet Files so that with a click of a button it will delete all the cookies and temp files that were stored from the time you logged on to the net to the time you disconnected! HOWEVER, you must have SS and IS turned ON for the features to take place. Please bear in mind that if you DON'T have SS switched ON and you install a program CleanSweep WILL be able to clean it out if you want. It's just that having SS ON makes it easier for CS to locate all hte files!

3. Backup and Restore. Always backup any files that you delete using CS. Remeber where they are saved and if you encounter any problems, CS will restore the crucial files back for you!

4. Logs. View the complete logs of all the installs/removes/deletions etc... that you have asked Norton CleanSweep to make!

FYI, I DON'T have SafetySweep or InternetSweep switched on. I hate background running programs. What I would do is ACTIVATE SafetySweep a few mins BEFORE I install a program! http://discussions.virtualdr.com/biggrin.gif

I hope this helps somewhat Airhead. Please post back results! http://discussions.virtualdr.com/smile.gif

Mo

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You Are The Weakest Link...Goodbye!
Goldust's InTech (http://www.goldustech.f2s.com/) | Moderator at AmazingTechs (http://www.amazingtechs.com)

[goldust]

Just to add to Ex-eastcoaster's post (since we replied at the same time, I didn't see his post after mine). You could go into Add/Remove programs and uninstall Norton AV on its own as opposed to CleanSweep and the other programs.

However I feel that since NAV 2001 is already installed, it would have written over the old NAV files...but as I said in my first post I have no idea about NAV's perculiarities http://discussions.virtualdr.com/biggrin.gif

Good luck!

Mo

------------------
You Are The Weakest Link...Goodbye!
Goldust's InTech (http://www.goldustech.f2s.com/) | Moderator at AmazingTechs (http://www.amazingtechs.com)

[slipe]

I keep Smart Sweep/Internet sweep disabled normally as well. When you start it manually it will put the two icons in the tray. Double click on the Smart Sweep icon and select “start logging” just before you install anything. Good programs with standard installs will automatically trigger Smart Sweep to run, but it is the non-standard and very old programs you really want to monitor. They are the ones that are likely to have glitchy uninstall applets or none at all.

You want fast analysis OFF. It makes very little difference in the monitor time with a modern computer and you get a more complete monitor with it off. You need two things to have Cleansweep completely monitor the registry entries during an install. Fast analysis has to be off and csinject has to remain checked in your msconfig/startup. The 2001 version of Cleansweep even monitors the changes made after a reboot for programs that require a reboot after the install to finish the settings. Always allow the program to reboot as part of the install so that Cleansweep will monitor those changes.

If you have manually started Smart Sweep it will usually ask you to name the install after it is complete, but on some of the little freebies you download from the internet you often have to double click the icon and select “stop logging”. It will then have you name the install. If you have to stop the logging yourself it is a good sign that it might not have started by itself. These are the installs you really want to monitor, so always manually start the logging.

If you monitor the install with the fast analysis off and csinject checked, Cleansweep will do a good job of an uninstall including all of the registry entries made during the install. It won’t remove the registry entries the program makes itself when you run it. If the program was completely monitored you can use the move function to pull the program up by the roots and move it to another partition or drive. You can also use the transport to move the program to another computer.

I would say that if your AV is working, don’t mess with it. Make sure to register your new installation.

[Ex-eastcoaster]

Sorry for my previous amateur opinion--I
don't think that it was the right answer.
I just try to help sometimes & I post some-
thing, but I've only been computer literate
for 1 year & 5 months now.

[goldust]

Thanx Slipe for that insight into CleanSweep. Great little tips there...I've only had CleanSweep for about a week now and thought I knew all that I needed to: guess not, eh? http://discussions.virtualdr.com/smile.gif
I'll go turn OFF Fast Analysis... http://discussions.virtualdr.com/biggrin.gif

Ex-coaster you don't need to apologise. All input is greatly appreciated and I'm sure Airhead feels the same. We are all learning (as you can define from my post in realtion to Slipe's) and if people didn't post what they thought or withheld their opinions we wouldn't get very far. Smile and Happy Computing mate http://discussions.virtualdr.com/biggrin.gif

Mo

------------------
You Are The Weakest Link...Goodbye!
Goldust's InTech (http://www.goldustech.f2s.com/) | Moderator at AmazingTechs (http://www.amazingtechs.com)

[Ex-eastcoaster]

Thanks for kind words, goldust!

[slipe]

Ex-eastcoaster Your suggestions were quite good if Airhead has problems with his AV caused by the over-install. My suggestion to leave it alone is only if everything seems to be working OK.

goldust I’ve had Cleansweep on my computers for 7 years now through several versions. It is the first thing that goes on my computer after a format and fresh install so that everything gets monitored. There is a list of things at Symantec that you shouldn’t monitor. The only things I have that can’t be monitored are Office and IE. You might want to check out the list. The page is down right now or I would link it.

I was wondering why my registry entries weren’t being monitored for a while. I ran across this little blurb an Symantec:

“Csinject is loaded at startup after installing CleanSweep. It runs in the background, so it is listed in the task list when you look at the Windows Close Programs dialog box.

Csinject is used to load .dll files that are needed by Smart Sweep. This function happens very early in the boot process.

NOTE: If you do not have Smart Sweep loaded, Csinject will still load and run in the background.

Csinject must be loaded in order for Smart Sweep to automatically monitor installations and properly track registry changes. If Csinject is disabled, the .dll files necessary for these processes are not loaded. If you have disabled Csinject, you will need to re-enable it prior to monitoring an installation. Smart Sweep will not track registry changes if Csinject is not loaded.”

Engaging Smart Sweep does not engage csinject, so it pretty much has to be checked in startup. Someone on the board has a method of keeping a shortcut to csinject on his desktop so he can enable it just for installs. It doesn’t use resources or CPU cycles at all until it actually monitors an install, so I don’t see the point.

I had disabled it because your British mate with that great page on what you can disable at startup listed it as not necessary. I sent him a link to the Symantec page and he changed his recommendation. Good page: http://www.pacs-portal.co.uk/startup_content.htm

[Airhead]

Thanks everyone for your replies. It is going to take me some time to get through all your suggestions and make sense of them, but I'll get back to you. I am a retired educator, and now that my brain feels in a fog all the time, I can certainly appreciate what some of my former students were going through who weren't so sharp to begin with. It is the pits! I have some other duties I must attend to first, but will go through this later this afternoon.

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The old gray matter, it ain't what it used to be.

[goldust]

Thanx Slipe for the info....Great site about the Start-Up Programs - never come across that one before http://discussions.virtualdr.com/smile.gif Guess I'll go enable cjinject http://discussions.virtualdr.com/biggrin.gif

Airhead, we're all gonna experience it mate, I guess! VDr will help ya along...just keep posting http://discussions.virtualdr.com/wink.gif

Cheers all,

Mo

------------------
You Are The Weakest Link...Goodbye!
Goldust's InTech (http://www.goldustech.f2s.com/) | Moderator at AmazingTechs (http://www.amazingtechs.com)

[Airhead]

Sorry for the delay.

Okay, I don't really like anything more running in the background than necessary, so I've reached the conclusion that I will probably leave everything off normally. The normal internet garbage which my computer accumulates can probably be eliminated through IE options periodically, and then every six months or whatever do the DOS deltree commands to take care of the rest of it.

Now, for monitoring program installations in Clean Sweep, I can't count on my memory about what to do, so here are the notes I have written to myself, on the basis of your comments. (Please correct me if I have missed something or made an error.)

Before installing new program
1. Make sure csinject is checked in msconfig/startup. If not, check and re-boot computer.
2. Turn Safety Sweep on in options.
3. Turn Smart Sweep on in options.
4. Double-click Smart Sweep icon in Systray and select "start logging."

After installing
If Smart Sweep doesn't ask you to name the install after it is complete, double click Smart Sweep icon and select "stop logging."

Is that it?

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The old gray matter, it ain't what it used to be.

[This message has been edited by Airhead (edited 02-10-2002).]

[slipe]

You really don’t have to mess with csinject. Some of the tidy computer people remove it not realizing it inhibits Cleansweep form monitoring installs. I don’t see any reason to uncheck it in the first place. It doesn’t take resources or CPU cycles just sitting there and it couldn’t add a second to the boot. I leave my computer running for weeks at a time and the cumulative CPU use for csinject is usually zero unless it has monitored an install. The resource use has to be well below ½ % as ending task on it never changes my resources, and I always have a digital resource readout showing.

Smart Sweep/Internet Sweep can’t be used separately – it is a single selection for both. I experiment a lot with downloaded programs and just let Cleansweep load them on startup. If you just occasionally install programs it would be best to remove the check in msconfig/startup. You can start them from Cleansweep easily. Internet Sweep doesn’t usually catch much even when it is active.

Cleansweep is designed to monitor the install automatically if Smart Sweep is active. It usually does, but I’ve found it safer to manually engage the logging.

I agree with your checklist.

[Airhead]

Thanks for your prompt reply, slipe.

I am not one to experiment with a lot of new programs. After getting my computer with all the preloaded programs, I think I have only installed nine new programs plus updated a few existing ones in the 25 months I've had the computer. That's why I thought I'd turn things on just before I install something.

I notice under Clean Sweep Options - View - View folder usage - Folders, the information one gets here about what is on one's hard drive is rather interesting. However, can anyone tell me what practical use this might have?

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The old gray matter, it ain't what it used to be.

[This message has been edited by Airhead (edited 02-10-2002).]