Nancymca
November 29th, 2005, 11:55 AM
Introducing BOClean 4.20.... BOClean means never having to run a "Hijack This" log again. As a BOClean user, this new version will ensure that promise! This Critical Upgrade version is offered within the BOClean Maintenance Agreement, so it's free of charge for all verifiable customers.
Site license asignees need to reach their technical contact for upgrades. We do not have asignee lists for licenses, sorry.
If you purchased Digital River's Extended Download Service when you purchased your copy of BOClean (within the past 2 years), access the Service to download your upgrade version at will. The system will tell you that you are downloading the version you originally purchased. IGNORE THIS. It's an anomaly we cannot get around. You will receive the current version and build.
To upgrade your BOClean to version 4.20 (excluding BOClean EDS customers), please email us at upgrade@nsclean.com. In your request, please include any or all of the following: Your order number, email address at the time of purchase, full name and on a separate line, the correct email address to send to. If there is no address specified in the email, the file will be sent to the sender's "From" address. Please be sure this address can accept file attachments, and that your software is set to accept attachments as well. It may not be able to be received at many web-based email services (i.e. hotmail, yahoo or juno).
We now send encoded files as a default, as our new encoded file is designed to get through all the blocks we've seen. Full instructions are included, it's actually very very easy to handle. If you can receive an EXE or ZIP and would prefer those formats, please request them in your email.
This will help to expedite a reply and get you your software quicker.
Please allow at least 24 hours to receive a reply. We'll get your software to you as quickly as possible, but it's still possible there will be delays. Being sure the file attachment will get through first will be the biggest help in getting your file faster, and will prevent delays due to resend requests.
Site license asignees need to reach their technical contact for upgrades. We do not have asignee lists for licenses, sorry.
If you purchased Digital River's Extended Download Service when you purchased your copy of BOClean (within the past 2 years), access the Service to download your upgrade version at will. The system will tell you that you are downloading the version you originally purchased. IGNORE THIS. It's an anomaly we cannot get around. You will receive the current version and build.
To upgrade your BOClean to version 4.20 (excluding BOClean EDS customers), please email us at upgrade@nsclean.com. In your request, please include any or all of the following: Your order number, email address at the time of purchase, full name and on a separate line, the correct email address to send to. If there is no address specified in the email, the file will be sent to the sender's "From" address. Please be sure this address can accept file attachments, and that your software is set to accept attachments as well. It may not be able to be received at many web-based email services (i.e. hotmail, yahoo or juno).
We now send encoded files as a default, as our new encoded file is designed to get through all the blocks we've seen. Full instructions are included, it's actually very very easy to handle. If you can receive an EXE or ZIP and would prefer those formats, please request them in your email.
This will help to expedite a reply and get you your software quicker.
Please allow at least 24 hours to receive a reply. We'll get your software to you as quickly as possible, but it's still possible there will be delays. Being sure the file attachment will get through first will be the biggest help in getting your file faster, and will prevent delays due to resend requests.