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cwm
May 27th, 2004, 08:15 PM
This happens with the MS office (2000) package only.

I have a document that I would like to save as, and it will save it with the "default" name, but when I try to change the name to something that I will later recognize it shuts down the program. In other words when I hit any key while the "file name" dialog box is active the program shuts down instantly.

Like I said this doesn't happen in paint, works etc.

I have already un-installed and re-installed.

Nix
May 27th, 2004, 10:53 PM
http://support.microsoft.com/default.aspx?scid=kb;en-us;300870&Product=wrd20

photolady
May 27th, 2004, 10:54 PM
Try the Detect and Repair, under Help in Word.

cwm
May 28th, 2004, 08:26 AM
Thanks for the sugestions but no go.

Maybe I should upgrade to office XP??? or better yet scrap office and XP pro.

cwm
May 28th, 2004, 09:10 AM
Ok, Problem solved. Using windows error reporting tool, I found a common denominator - riched20.dll-

I searched, found it in windows/system32, renameded it and extracted an "new" file from my XP-pro CD. Problem solved.

Now If I could only figure out how it happened in the first place????

Nix
May 30th, 2004, 07:34 PM
Glad you got it sorted, thanks for letting us know.

Now If I could only figure out how it happened in the first place???

Ah one of life's great mysteries.

Good luck.