can't open links or right click on links

[littleredtree]

Hello, I wanted to know is there something that will prevent me from opening links or right clicking links.

I was using popup popper , I thought maybe it had a bug, even un-installed the program. I updated avg and ran it. Ran hijack this, ran SPY-BOT AND AD-AWARE 6. Ran shredder too. I am finding nothing.

Any ideas?

Thanks.

[crunchie]

Can you post back with more info. ie; which operating system, which browser version etc.

[littleredtree]

hello, I use windows xp, professional

and iexplorer 6.0

OS Name Microsoft Windows XP Professional
Version 5.1.2600 Build 2600

OS Manufacturer Microsoft Corporation

System Manufacturer TriGem Computer, Inc.

System Model Emachines

System Type X86-based PC

Processor x86 Family 6 Model 8 Stepping 3 GenuineIntel ~564 Mhz

BIOS Version/Date Phoenix Technologies LTD Version 1.01, 7/5/2000

SMBIOS Version 2.3
Windows Directory C:\WINDOWS

System Directory C:\WINDOWS\System32

Boot Device \Device\HarddiskVolume1

Hardware Abstraction Layer Version = "5.1.2600.0

Total Physical Memory 128.00 MB
Available Physical Memory 15.10 MB
Total Virtual Memory 442.33 MB
Available Virtual Memory 160.20 MB
Page File Space 315.84 MB
Page File C:\pagefile.sys

hope this info helps

[VerLux]

Did this continue after rebooting at least once?

[littleredtree]

Yes, I got rid of the pop up stopper, and rebooted, it still continues. sometimes freezing the whole web pages.

[crunchie]

Can you post your hijackthis log?
Also, I would be looking to get some more RAM as you are seriously short on it. XP needs at least 256 to work efficiently. Looking at what you posted, you have little virtual memory too, so your system will be seriously slow as it is using the page file continuously.

[littleredtree]

Originally posted by crunchie
Can you post your hijackthis log?
Also, I would be looking to get some more RAM as you are seriously short on it. XP needs at least 256 to work efficiently. Looking at what you posted, you have little virtual memory too, so your system will be seriously slow as it is using the page file continuously.

here is my hijack log... I am working on getting more memory too.

Logfile of HijackThis v1.96.2
Scan saved at 1:11:22 AM, on 2/29/2004
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Sygate\SPF\Smc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
C:\WINDOWS\StartupMonitor.exe
C:\Program Files\Speed Disk\nopdb.exe
C:\Program Files\LiveUpdate\LiveUpdate.exe
C:\Program Files\CallWave\IAM.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\PROGRA~1\Grisoft\AVG6\AVGCC32.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\explorer.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE


R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.msn.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - (no file)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O4 - HKLM\..\Run: [Tweak UI] RUNDLL32.EXE TWEAKUI.CPL,TweakMeUp
O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SPF\Smc.exe -startgui
O4 - HKLM\..\Run: [Run StartupMonitor] StartupMonitor.exe
O4 - HKLM\..\Run: [AVG_CC] C:\Program Files\Grisoft\AVG6\avgcc32.exe /startup
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [SpyKiller] C:\Program Files\SpyKiller\spykiller.exe /startup
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: Internet Answering Machine.lnk = C:\Program Files\CallWave\IAM.exe
O8 - Extra context menu item: &Check Spelling - res://C:\Program Files\ieSpell\ieSpell.dll/SPELLCHECK.HTM
O8 - Extra context menu item: &ieSpell Options - res://C:\Program Files\ieSpell\ieSpell.dll/SPELLOPTION.HTM
O9 - Extra button: ieSpell (HKLM)
O9 - Extra 'Tools' menuitem: ieSpell (HKLM)
O9 - Extra 'Tools' menuitem: ieSpell Options (HKLM)

thanks.
Theresa

[crunchie]

You can go to www.blackviper.com where you will find some good tips on minimising your memory usage, which is probably aggravating the problem you are having.
Rescan & put a check next to this
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.microsoft.com/isapi/redi...amp;ar=iesearch

[crunchie]

Another thing to just try is go to internet options/advanced scroll down till you find 'enable third party extensions' & uncheck it. If it makes no difference, go back & reset it.

[littleredtree]

Originally posted by crunchie
Another thing to just try is go to internet options/advanced scroll down till you find 'enable third party extensions' & uncheck it. If it makes no difference, go back & reset it.


I tried to do what you said to do. with no results either way. I still can't open any links or right click on one, it just doesn't open anything.


thanks.
Theresa

[crunchie]

Do you have the latest service pack for IE installed? If not go & do a microsoft update. Barring that, you may have to uninstall/reinstall IE.

[littleredtree]

Originally posted by crunchie
Do you have the latest service pack for IE installed? If not go & do a microsoft update. Barring that, you may have to uninstall/reinstall IE.


I just did the service pack for IE. things seem ok now!.

Thanks very much for the help.

Theresa

[crunchie]

Sweet. Took us a while, but glad your running again.