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geneve9640
August 31st, 2002, 11:57 PM
I have a friend who was not given a disk for Norton Antivirus software intalled on the computer. The program will not run now. There are files in the program directory \program files\Norton Antivirus but windows is not set up to run the software from any icons. I ran file NAVW32.EXE by double clicking on it and the drive was scanned. But the virus software needs to be set up again so that updates can be downloaded for example.
Do you have any ideas for restoring the windows configuration?

Styx
September 4th, 2002, 02:01 AM
If Norton (NAV) isn't accressable via Start; Programs then I'd strongly suggest that NAV is corrupted. If it is available a shortcut can be re-created on the desktop again. Uninstall it in Add/Remove Programs control panel, if possible (remove the Program Files folder if it is not in the Add/Remove Programs list) and go to http://www.grisoft.com and get free AVG Anti-virus if you live in a area of the world where it's free. It's free in most areas. Give them your valid email address as they send you an install code necessary for setup.

Scanning for virus on-line is best before install if you don't have a updated scanner loaded. Please see the following attachment for more information.

oldhermit
September 4th, 2002, 02:59 PM
Styx always has good answers.

If your friend wants to continue using Norton, then you might appreciate this Website...
http://saveateaglestore.site.yahoo.net/

Styx
September 4th, 2002, 04:39 PM
Link to the Store copied to Favorites, tnx oldhermit!

Doc
September 5th, 2002, 01:34 AM
Here is another site to get some great deals on software, www.directdeals.com

Doc